Staffing Rosters for Events

This guide explains how to model staffing rosters and labour cost for events, functions and venue hires in Model Reef.

You will:

  • Define event specific roles and roster patterns by venue and event type.

  • Convert rosters into hours, headcount and labour cost over time.

  • Link staffing to event volumes, service standards and seasonality.

  • Use scenarios to test roster models, wage changes and event mixes.

Model Reef is not a rostering or timesheet system. It models planned staffing at a level suitable for financial forecasting, not individual shifts in an operational system.

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Model Reef models planned staffing for forecasting and decision-making, not operational shift-level rostering.

When to use this pattern

Use this pattern when:

  • Labour cost is a major component of event profitability.

  • Staffing requirements vary significantly by event type and size.

  • You want to connect rosters to revenue, margin and cashflow.

  • You need to evaluate different staffing strategies before implementing them.

It can be combined with:

  • Event and Function Profitability Model

  • Seasonal Revenue Planning

  • Venue Level Forecasting Pack

  • Build a Staffing Cost Model

Architecture overview

Event staffing modelling uses:

  • Role structure

    • Roles per venue and event type.

    • Distinctions between front of house, back of house, bar, security and management.

  • Roster drivers

    • Hours per role by event and event size.

    • Day part and day of week patterns.

    • Seasonality and event specific uplift.

  • Cost and timing

    • Hourly rates, loadings and on costs.

    • Casual versus permanent staff mixes.

    • Payment frequency and delays.

  • Scenario logic

    • Alternative roster templates.

    • Wage rate and loadings changes.

    • Event mix and service level changes.

1

Step 1: Define roles and staff variables by venue and event type

List the roles required for your events, such as:

  • Event Manager

  • Front of House staff

  • Bar staff

  • Chefs and kitchen staff

  • Event set up and pack down crew

  • Security

For each venue and event type, create Staff variables, for example:

  • Staff - Venue Ballroom - Weddings - Front of House

  • Staff - Venue Ballroom - Weddings - Bar

  • Staff - Venue Ballroom - Corporate - Event Manager

These variables will hold the cost and timing behaviour for each role.

2

Step 2: Build roster drivers per event and per role

In the Data Library, define roster drivers such as:

  • Base Hours per Event per Role for a standard event of a given size

  • Incremental Hours per Additional Guest or per additional guest band

  • Setup and pack down hours per event

  • Additional staffing for special formats or VIP events

Combine these with event drivers from the Event and Function Profitability Model to compute:

  • Total Hours per Role per Event Type per Period

  • Headcount equivalents if you want to approximate number of staff

Example formula:

  • Hours per Period = Events × Base Hours per Event + Events × Guests per Event × Incremental Hours per Guest

This yields period-level labour hours for each role.

3

Step 3: Attach wage, loading and on cost assumptions

For each Staff variable, attach cost drivers including:

  • Base Hourly Rate

  • Weekend and public holiday loadings

  • Evening or late night loadings if applicable

  • On Cost Percentage for tax and benefits

Compute labour cost using formulas such as:

  • Wage Cost = Hours × Effective Hourly Rate

  • Total Staff Cost = Wage Cost × (1 + On Cost Percentage)

If using a mix of casual and permanent staff, either:

  • Model each group as separate staff variables with different rates, or

  • Use weighted average rates and on costs

4

Step 4: Reflect payroll timing and cashflow

Use timing settings on Staff variables to reflect payroll cycles, for example:

  • Weekly, fortnightly or monthly payments

  • Short delays between accrual and cash payment

This will:

  • Record staff costs in P&L in the period events occur

  • Create short term payables where payment lags event dates

  • Show payroll cash outflows in the Cashflow Statement and Cash Waterfall

Check that timing matches your actual payroll processes.

5

Step 5: Use scenarios for roster, wage and event mix changes

Clone the base model into scenario models to explore:

  • Different roster templates for the same event type

  • Changes in service standard (for example more staff per guest)

  • Wage increases due to awards, inflation or negotiation

  • Different event mixes (e.g., more corporate events and fewer low-value events)

In each scenario, adjust:

  • Hours per event and per guest assumptions

  • Wage and loading rates

  • Event drivers and mix assumptions

  • Seasonality patterns used in roster drivers

Compare scenarios using:

  • Labour cost per event and per guest

  • Labour percentage of event revenue

  • Venue and group level EBITDA and margins

  • Cashflow impact of payroll changes

Check your work

  • Roster based hours reflect realistic staffing patterns for sample events.

  • Wage rates, loadings and on costs match your actual cost structure.

  • Scenario changes produce plausible labour cost outcomes.

  • Outputs are useful for discussion between finance, operations and HR.

Troubleshooting

chevron-rightLabour cost appears too low or high compared to historyhashtag

Recheck hours per event, wage rates and on costs, and ensure all relevant roles are included.

chevron-rightStaff cost does not respond to changes in event volumehashtag

Introduce variable components, such as incremental hours per guest, in addition to fixed staffing per event.

chevron-rightModel becomes cluttered with too many roles and event typeshashtag

Group similar roles into families and use representative events for smaller or less frequent formats.

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